Arts of Asia Webinar FAQ's
The lectures in the Arts of Asia lecture series are organized as separate Zoom webinars. Registered attendees will receive a Zoom webinar confirmation email each week, no later than Wednesday, with information on how to join that Friday's webinar. Registered attendees will also receive reminder emails one day and one hour before the webinar. All emails are sent by Zoom from email@example.com. Please add this email address to your contacts to avoid these emails being placed in a spam folder. In addition, please do not reply to these Zoom webinar emails, because they will not be received by the SAA.
If you have problems joining the webinar, please call the SAA Office Manager, Susan Lai, at 415-347-6788. Please do not call the SAA office telephone number, as our office is closed. If you have problems seeing or hearing the webinar, please try adjusting the settings on your device. If that doesn't work, sometimes it is best to leave the webinar and then try to join again.
If you miss a lecture, you will have access to the video recording of the lecture the week after the lecture, as long as the speaker grants us permission to share the video. These videos are only available to registered attendees. Any registered attendee who misses a lecture will automatically be sent an email with a link to the video and a password to access it. You do not have to contact the SAA office to request access. If, however, you attended a lecture "live" but would like to view the video too, then please email the SAA to request access.
The study guides for each lecture are posted on the webpage for each lecture series. If applicable, additional resources, such as an optional reading list, presentation slides, articles, and key words, will also be posted on the webpage of each lecture series.
Even though it is not required by Zoom, we recommend that you download and install Zoom on your computer or mobile device in advance, and set yourself up with a free account. Attendees will have a chance to participate in the Q&A during the webinar through the Q&A feature.
Lastly, in the Zoom webinar confirmation emails there is a message that states that "you can cancel your registration at any time." This refers only to the particular webinar. It does not mean that you can cancel your registration for the Arts of Asia lecture series and receive a refund. Our cancellation policy remains the same as before, i.e. you can only receive a refund if you request it in writing to the SAA office at least seven days before the first lecture.
If you have any other questions, please contact the SAA office. Thank you.